Logistics and Delivery

We are committed to providing you with efficient and reliable logistics and delivery services to ensure that your orders are delivered on time and meet your needs. Here is a detailed explanation of our logistics and delivery policy:

1. Delivery Scope:
   - We offer global delivery services, and we strive to deliver orders to the specified address regardless of your location.

2. Delivery Time:
   - Processing Time: We will process your order as soon as possible, within 1-5 business days after payment confirmation.
   - Delivery Time: Delivery time may vary depending on the region, but generally, orders are delivered within 10-20 business days after shipment. Please note that international deliveries may take longer, depending on the destination and customs clearance.

3. Delivery Methods:
   - Courier Service: We collaborate with reliable partners such as China Post and TNT (FedEx) to provide fast and trackable delivery services. You will receive a tracking number after your order is shipped, allowing you to track the delivery status of your package in real-time.
   - Self-Pickup Option: In certain areas, a self-pickup option may be available. You can choose to pick up your order at a designated location after completing the payment.

4. Shipping Fees:
   - Fee Calculation: Shipping fees are calculated based on the weight, dimensions, and delivery destination of the order. You will be able to view the detailed shipping fees during the checkout process.
   - Free Shipping Promotions: We may offer free shipping promotions for orders that meet a certain threshold. Please stay updated with our promotional information or subscribe to our newsletter to receive the latest offers.

5. Receipt Confirmation:
   - Signature Requirement: Please ensure that you or your designated representative can sign for the package upon delivery. If you are unable to sign personally, we recommend arranging for someone else to sign on your behalf and ensuring they have the necessary authorization documentation.
   - Package Inspection: Please carefully inspect the external packaging for any damage or issues upon receiving the package. If there is any damage or problem, please contact our customer service team immediately.

Please note that logistics and delivery policies may vary based on region, order type, and special events. We will make every effort to provide accurate logistics information and promptly notify you of any circumstances that may impact the delivery.

If you have any questions or need further assistance regarding our logistics and delivery policy, please feel free to contact our customer service team. We are dedicated to supporting and assisting you to ensure a smooth and pleasant shopping experience.